Privacy Policy
Last updated: January 1, 2026
This Privacy Policy describes how CYGNET (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from cygnet.nyc (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we may collect information about the pages or products you view and how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information, including your name, billing address, shipping address, payment information, email address, and phone number.
HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information we collect to:
Process and fulfill orders, including payment processing, shipping, and returns
Communicate with you regarding orders, inquiries, or account matters
Screen orders for potential risk or fraud
Improve and optimize the Site and customer experience
Comply with legal and regulatory obligations
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third-party service providers to help us operate the Site and fulfill orders. These may include payment processors, shipping providers, analytics services, and email communication platforms.
Our online store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to you. Your data may be stored through Shopify’s data storage, databases, and applications. Shopify stores your data on secure servers behind a firewall.
We may also share personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
COOKIES AND TRACKING TECHNOLOGY
The Site uses cookies and similar technologies to enable core functionality, analyze site traffic, and improve user experience. Cookies may be set by us or by third-party service providers.
You may manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features of the Site.
BEHAVIORAL ADVERTISING
We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you. You may opt out of targeted advertising through relevant platform settings or industry opt-out mechanisms.
DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
YOUR RIGHTS
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.
If you wish to exercise these rights, please contact us at care@cygnet.com
We may require verification of your identity before processing certain requests.
DATA SECURITY
We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
INTERNATIONAL TRANSFERS
Your personal information may be transferred to and processed in countries other than your own, including the United States. By using the Site, you consent to such transfers.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or operational needs. Updates will be reflected by the “Last updated” date above.
CONTACT
For questions about this Privacy Policy or our data practices, please contact care@cygnet.com